The Level 3 Diploma in Business Administration (QCF) is for learners who work in, or who want to work in the business administration roles such as: Personal Assistant, Office Executive or Office Supervisor. The qualification gives learners the opportunity to develop and demonstrate technical and wider sector related knowledge to underpin competence in the job roles stated above. This includes the knowledge covering the broader cross-organisation processes such as business innovation, financial management and marketing, as well as the principles and practices underpinning the tasks and responsibilities related to the job roles above such as methods of communication and information management. This qualification also gives learners the opportunity to develop and demonstrate a range of technical skills and behaviours that supports competence in the job roles stated above. These include developing and managing administrative systems, processes and staff
- The course covers the following units, plus a group of optional units:
- Unit 01 – Communication in a Business Environment
- Unit 02 – Manage Personal and Professional Development
- Unit 03 – Principles of Business Communication and Information
- Unit 04 – Principles of Administration
- Unit 05 – Principles of Business
There is no formal prior knowledge, understanding, skills or qualifications are required before learners register for this qualification, however, it is likely that they will be seeking work within the business administrative sector, or they may already be employed in a cross-sector role of function that involves responsibility for carrying out and managing business administrative operations and functions.
Method of assessment:
Assessment takes place through evaluation of work-based performance, presenting evidence, witness testimony and questioning. A portfolio of evidence is produced which demonstrates that the candidate can perform to the level described.